What are the check-in and check-out times at The Heritage Hotel?
Check-in is at 14:00 and check-out is by 10:30.
75 photos
The Heritage Hotel – A Favorite for Families in Torquay
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Key details
About the Hotel
Shedden Hill, Torquay, TQ2 5TY,
- Close to the beach
Very good
7.9
8.1
2.5
4.1
Beachfront hotel with indoor pool and live sports bar in Torquay
Beachfront Location & Views
The Heritage Hotel Complex overlooks the bay just 200 yards from Torre Abbey beach, offering a south-facing position in the centre of Torquay. Most of the 24 bedrooms provide sea views, with some rooms featuring large windows or patio doors facing the water. Free parking is available on a first-come, first-served basis, and the hotel sits next to a large public car park.
Appleby's Bar & Restaurant
The adjoining bar and restaurant, Appleby's, is a known Torquay venue with bay views, a spacious lounge, and large-screen HD TVs that show live sports. Live music and live sport events are held regularly, and the bar has a
Accommodations & In-Room Amenities
All 24 rooms have ensuite bathrooms with either a shower or a bath, plus hairdryers, toiletries, and
Indoor Pool & Leisure Activities
The hotel has
Guest Services & Parking
Free WiFi is available throughout the hotel, and complimentary parking is offered on a first-come, first-served basis. The hotel provides facilities for disabled guests, family rooms, and non-smoking rooms, with daily housekeeping and luggage storage. Additional services include
Highlights
Location: Beachfront, 200 yards from Torre Abbey beach
Views: Majority of rooms with sea views
Dining: Appleby's bar & restaurant with live sports and sun terrace
Pool: Two indoor swimming pools, open all year
Parking: Free parking on a first-come, first-served basis
Entertainment: Live music, live sport events, and games room
“The Heritage Hotel's prime location ensures immediate access to Torquay's beach and attractions. I appreciate the inclusion of an indoor pool for year-round enjoyment, along with on-site dining and entertainment. While some rooms appear dated and noise-sensitive, the hotel's position and amenities provide solid value.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Superior Double Room2 persons5 sq. feet1 Double bedHeatingShowerroom details
- Double or Twin Room2 persons12 sq. feet1 Single Bed or 1 Double BedHeatingShowerroom details
- Quadruple Room2 persons16 sq. feet2 Double bedsHeatingShowerroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Parking
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key access
Sports & Fitness
- Wind surfing
- Diving
- Snorkelling
- Canoeing
- Hiking
- Cycling
- Golf course
- Fishing
Guest Parking
- Public parking is possible on site for free.
Services
- Pet amenities available
- Housekeeping
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Outdoor dining area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
- Game room
Spa & Leisure
- Indoor swimming pool
- Beach access
- Live entertainment
- Sun terrace
- Leisure/ TV room
Room features
- Heating
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
Room decor
- Carpeted floor
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Dining Onsite
At The Heritage Hotel, dining unfolds in an inviting atmosphere at Appleby's, a beachfront restaurant that boasts captivating ocean views. Whether enjoying a leisurely breakfast, a hearty lunch, or a delightful dinner, guests can indulge in a range of vegetarian and gluten-free options designed to please every palate.
The Heritage Hotel Location
Shedden Hill, Torquay, TQ2 5TY,
Explore Torquay
Local Experiences
Riviera International Centre
8 minutes' walk
A hub for recreation, featuring swimming pools and a gym, perfect for families and fitness enthusiasts.
Torre Abbey Museum and Gardens
9 minutes' walk
This historic site offers art exhibitions and beautiful gardens, ideal for a cultural outing.
Torquay's Dinosaur World
12 minutes' walk
An interactive attraction featuring life-sized dinosaurs, great for families and dinosaur lovers.
Kents Cavern
7 minutes' drive
A prehistoric cave system with guided tours that delve into the area's ancient history.
South West Coast Path Walk
5 minutes' walk
A stunning coastal path offering breathtaking views, perfect for hiking enthusiasts.
Meadfoot Beach
18 minutes walking
A relaxing beach with pebble shores, ideal for sunbathing or picnicking with family.
Babbacombe Model Village
6 minutes' drive
A unique miniature village attraction that appeals to visitors of all ages.
Seabank Fish & Chip Restaurant & Takeaway
5 minutes' walk
A local favourite for traditional fish and chips, casual dining atmosphere, and quick service.
Fishers
5 minutes' walk
Known for fresh seafood and a relaxed vibe, popular for their exquisite fish dishes.
The Green Ginger
8 minutes' walk
A vibrant eatery offering Asian-inspired dishes, with vegetarian options available and a cozy environment.
Pavilion
10 minutes' walk
This venue hosts various performances, from comedy shows to live music, suitable for all ages.
K's Amusements
10 minutes' walk
A fun spot for families with arcade games and activities, ensuring a lively atmosphere.
Tips on navigating the city
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Book now and enjoy exclusive rates on your family vacation!
Property information and rules
Check-in
from 14:00-21:00
Check-out
from 08:00-10:00
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of GBP 2.29 per person.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Languages
English, Romanian, Chinese, Polish, Thai
Number of rooms:
24
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Good location
Excellent breakfast
Helpful staff
Cons
Stuffy room
Small plates
Guest reviewsbased on 1011 reviews
ron from united kingdom
Single
superior double room
4 nights in October 2025
|
Reviewed: December 29, 2025
8.5/10
excellent room, great location
large room comfortable chair convenient location
I enjoyed the large superior double room. It was comfortable and clean. the room had a good view of the bay and included two comfortable chairs by the floor-to-ceiling window! ample tea, coffee, and biscuits were provided daily. i found the location close to the beach and bus stops very convenient.
Service
9/10
The staff in reception were cute. They were also efficient. the restaurant staff were equally pleasant. i found them helpful throughout my stay.
Dining
8/10
Breakfast included a choice of tasty, cooked foods prepared well. it was served hot in the conservatory area overlooking the bay. i also ate in the evenings. The food was tasty and served hot then too.
0 Helpful
|
steven from united states
Single
superior double room
4 nights in November 2025
|
Reviewed: December 29, 2025
9/10
excellent stay with sea views
ample space nice view helpful staff
the room provided ample space. i enjoyed a very nice view of the sea from my room (it was really something). the staff were friendly and helpful. the breakfast was lovely, with excellent options available.
the room was above the road and i experienced traffic noise starting early.
Location
9/10
the location is excellent, with the station within easy walking distance. i found several restaurants and shops nearby. the beach is also easily accessible. i enjoyed the central position.
0 Helpful
|
Charlotte from United Kingdom
Family with children
standard family room
3 nights in November 2025
|
Reviewed: November 25, 2025
9.0/10
super seaside stay
clean bathroom daily service reasonable prices
the room size was very good and the bathroom was clean. tea making facilities were available and staff replenished them daily. i loved that the room was tidied each day. the views were great and the bar prices for food and drink were reasonable.
as i got out of the car , i climbed about ten steps to reach reception. i did not see any wheelchair access and the reception area needed some tlc. the corridors to my room were also dark and dingy and needed decoration and maintenance.
Facilities
8/10
the swimming pool had comfortable temperature , but its water clarity could improve. i saw a tv screen displaying the swimming pool behind reception , equipped with a camera for monitoring purposes.
Dining
8/10
Breakfast was decent , but i expected better quality for the price. my croissant tasted bad . Those from discount supermarkets seemed larger and tastier. the piece of ham i received was bigger than the croissant itself.
Location
10/10
the hotel features a perfect location providing good access to nearby attractions. i noticed it is a short distance from the train station and right next to the beach. this makes traveling and accessing the seaside very easy.
Service
10/10
staff members were genuinely lovely , helpful , professional , and friendly. the receptionist was very cute when i arrived at the hotel. their smiles were infectious.
0 Helpful
|
Show more reviews
FAQs
About The Heritage Hotel
Is parking available at The Heritage Hotel?
Free public parking is available on-site on a first-come, first-served basis.
What dining options are available at The Heritage Hotel?
The hotel features Appleby's, a bar and restaurant that serves breakfast, lunch, and dinner with ocean views.
How far is The Heritage Hotel from Torre Abbey beach?
The hotel is located just 200 meters from Torre Abbey beach.
Does The Heritage Hotel have a pool?
An indoor swimming pool is available for guests, subject to a small charge.
What amenities are included in the rooms at The Heritage Hotel?
Rooms feature free Wi-Fi, flat-screen TVs, en-suite bathrooms, hairdryers, and tea and coffee-making facilities.
What nearby restaurants can be found close to The Heritage Hotel?
Nearby restaurants include Fishionados, Belgrave Beefeater, Costa, and Appleby's, all within 0.5 km.
What activities can be enjoyed in the vicinity of The Heritage Hotel?
Activities include hiking, golfing, cycling, and water sports like snorkeling and windsurfing.
Are there any family-friendly features at The Heritage Hotel?
The hotel offers a children's menu, cots, and a game room for family entertainment.
Is The Heritage Hotel accessible for guests with limited mobility?
The hotel provides wheelchair access for guests with limited mobility.
What language do the staff at The Heritage Hotel speak?
The staff at the hotel primarily speak English.
How far is The Heritage Hotel from Exeter International Airport?
The hotel is located 45 km from Exeter International Airport.
What nightlife options are available at The Heritage Hotel?
The bar at the hotel features live music and provides a spacious lounge for entertainment.
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